On the Generic Rendezvous Maintenance page, it is difficult to know which Business Area/Work Type/Status combination is being selected unless you select each line individually. The 'Rendezvous Records' window width displays about 20 characters. Since a Business Area and Work Type can each be up to 10 characters long, the status information does not display in this narrow window.
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Modify Chorus Worklist tagline to display the Assigned to User ID and name or at least last name. Currently, the tagline has a round, orange person icon. When a user hovers over it, the "Assigned To: userid" displays. Most processors do not have other user IDs memorized and displaying a name would be more informative. Users are aware of the Standard Search - Assigned Work Search allows a look up by ID or name, but this is more clicks.
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I am writing based on our experiences with BP v6.9 and some of my points might already been resolved and improved in more recent version.
I think I already created at least one idea on this topic but since I am again spending significant amount of time, I compile a list of possible improvements (again).
.) Make automateC /archive behave like UI archive
automateC does not archive _debug sessions, UI does
automateC skips resources with AttributeID=0, UI does
.) Make archiving less random
Current archiving approach is to randomly take one resource does seems to be idle (not sure if upcoming schedules are considered when choosing so they are not blocked/cancelled).
I assume there has to be an active Windows session (ie logged on) to run? That means all resources and all possibly used uses have to have access to the archive folder. (Logs are normally considered being sensitive and should not be accessible easily and any modification must be prevented... normally).
It cannot be ensured that the correct archiving target directory is used as this definition is per machine and not per connection. eg I am logging in with userA with connectionA setting archive target: folderA. When userB is logged in to the same machine using connectionB, those logs will then be archived to folderA instead to folderB. All resources have to be set manually to use the correct target folder. If not then set manually and explicitly, the target folder could also be some directory in MyDocuments which is user related and when using several logins finding the archives again is time consuming. (eg 10 resources with 12 users results in quite some possible combinations where those logs could be)
The 'one machine one archiving target' also makes setting up 'archiving nodes' impossible. The idea would be to provide one dedicated resource with one specific special user being used for archiving of several BP instances. But the used resource is random and it is not possible to run archiving with different targets on the same machine.
.) Make archiving a server task or enable it for use in processes
I think the most common approach for archiving is that the server is taking care of it (no need for login, one defined machine doing archive, ...).
Alternatively it would help a lot to be able to create a process that triggers archiving so we are able to specify the when, where what ourselves. (Currently this is not possible since automateC behaves differently to archiving in UI).
.) Make BP aware of archiving
In the meaning of, show when, where and what did archiving do. Currently there is no easy way to even see if archiving took place. Archiving should be visible in the logs / Control.
.) Provide feedback during archiving
When we start archiving we don't know anything of the progress, time remaining, if it got stuck, ... It would be great to have any kind of feedback in UI and automateC because we are now waiting for hours in hope of archiving might still work and might finish correctly
.) Improve archiving performance
Singe days can take minutes or even hours to be archived depending on the size of the table and amount of logs being processed. During this time process execution is slowed down significantly. We saw process steps taking 4x the time when some archiving tasks are running in the background.
.) Make archiving more reliable
The more processes/days/... are selected to be archived in the same session, the more likely it is there will be a (timeout) error. This is strange since logs are archived at the most granular level and there should be no difference if I starting archiving 30x with one day each or 1x with 30 days, but obviously there is.
Also more detailed error description would be helpful to understand why we ran into timeout and how we can avoid this in future
.) Provide means to archive audit logs
Audit logs are more important than execution logs. Although they use much less space they will grow over time and there is no feature to clean up those logs in an organized way. We would have to run manual delete SQL scripts... which our IT security department does not like so much.
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As we transition to Processor Workspace we noticed there isn't an option to Clear AWD Web Cache (as there was in Classic Workspace). Once we start using Processor this option is no longer available to Users. Could we have this option added to Processor Workspace to match what was available in Classic Workspace?
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The Custom Search option for Processor Workspace is a very welcome enhancement. However the Saved Searches show at bottom of a list and when large amount of Searches this makes Custom Searches less helpful than they should be (because need to screoll through 30+ searches to get to Custome Searches). Could we have Custom Searches show at the top of the Search list?
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Status:
Planned-Later
Submitted on
17-11-23
08:56 AM
Submitted by
xie_surbiton
on
17-11-23
08:56 AM
As per the product roadmap, the UX Builder is to replace the Chorus form functionality, it would be nice to have a multi-select dropdown on the UX Builder, which could serve as an alternative to the current 'List Builder' on Chorus, except that it would save a lot of space on the screen by comparison. Please see attached for example.
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Status:
Under Consideration
Submitted on
16-11-23
09:02 AM
Submitted by
Walter.Koller
on
16-11-23
09:02 AM
Currently updates to assets in Digital Exchange are shown only in the notification sections (/bell icon) inside of DX portal.
It would be nice to receive either or: real time, daily, weekly notifications/newsletter via mail on which asset was updated, based on to which asset I am subscribed to.
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Unlock Precision Control with UX Builder Buttons: Customize Button Length According to Your Scenario and Business Needs.
Along with the current text-dependent spacing, manual length adjustments provide a sleek, uniform appearance for enhanced visual appeal and user experience.
Witness a more polished and professional design in the form below, where uniform button size elevates the overall aesthetics.
In the below form, you can see. It will look even better if the same-size buttons are presented.
Or
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Empower Your Design Precision with UX Builder Sections: Unlock Vertical Section Management!
Gain full control over the height and length adjustments, ensuring seamless vertical arrangement of content. No more limitations – optimize the display of text, labels, and various content types for an impeccable user experience.
Take charge of your design and make your content look exactly as intended.
Currently UXB Headers -
Expected Header-
If required users should be able to like labels -
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Elevate Development Flexibility with Enhanced UX Builder Section Customization: Unleashing Columnar Power Beyond Limits!
Eliminate the rigid constraints of up to a fixed 5-column structure and empower developers with the ability to dynamically adjust the number of columns according to intricate business specifications.
Currently constrained by a static system, our enhanced UX Builder liberates design potential, eliminating the need for nested sections that compromise both space utilization and UI aesthetics.
Experience a paradigm shift in web applications, where technical precision meets design ingenuity for a seamless and infinitely customizable user interface.
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We need a new Set Value option that is similar to a conditional set value, but where all expressions can be evaluated rather than stopping on the first condition that is met. Ex - I have a pres flow with 8 set values to set some LOB fields based on specific conditions. it would be nice if i could combine all or some of them, in order to consolidate the Set Values in the design. History still needs to include all expressions that match when evaluated.
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Status:
Needs More Info
Submitted on
14-11-23
01:00 AM
Submitted by
LeonardoSQueiroz
on
14-11-23
01:00 AM
Possibility to monitor and change variables in Code Stages during debugging in interface.
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Many Chorus BPM customers need to test with anonymised production data. At the moment each client has to implement their own solution to copy back production data to a test environment and then to anonymise it.
We would like a way to copy work between environments whilst keeping the user and environment specific configuration.
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Printing AWD history from view station generated a .pdf file which could be presented to auditors for review. History exported from Portal is presented as a .csv file and is editable prior to printing to .pdf. Clients feel this is a shortcoming, a potential audit finding.
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The decipher application server requires a number of the services to be started in a specific order to operate correctly. Currently there ordering is not enforced by the service dependencies. Can this be included going forward to make it easier to restart the application servers.
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Work in a users worklist is not currently considered during the GetWork event which results in work from the open queue being assigned. Work in the Worklist should be assigned over the open queue, just as Personal Queue work is assigned first when Get Work/Process is selected in Viewstation. Management often assigns work to users to ensure it is completed first, and the work not being prioritized could result in work not be completed before its required deadline.
This is also problematic when working Estub IPP/IPC items with the Processor Workspace and TA 2000 Desktop, since the external systems will only open with a GetWork event.
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We would like the Chorus code to be updated to evaluation a user's vacation status when assignment is defined as the process level.
We have several process steps that assign to AWD processors via the assignment tab in the process design. We've noticed that when a user is set to Vacation status with a forwarding queue, system assignment ignores that setting. If we manually assign an item, it forwards to the expected user. The system assigns to the original user who is in Vacation status.
CS0001448
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We would like the ability to subtract business days in Design. We have reviewed the design user guide and it appears we can subtract calendar days but not business days. We also only see the ability to 'add' business days.
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In AWD 20.3 the Case Management Task dashboard is limited to only the following fields: Due, Task Name, Case Name and Task Model. These fields do not provide enough information to help identify tasks.
Need to be able to include additional fields (e.g., AWD/Chorus LOBs such as queue, status, maybe others) that would allow for better visibility of tasks in the dashboard. Their only way to currently add meaningful information is to update the Case Name, repeatedly as the Case is worked.
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Due to screen scrolling within Case Management, we demonstrated selecting preferences to show or not show certain Activity Feed elements to client (e.g., Case Events, Task Events, etc). Client tried and reported that preferences were not being saved and would have to be reset each time. Additionally they requested saving their preference of having the Activity Feed open or collapsed as well.
Found AWD-22913 - Ability to save user preferences for the activity feed settings. Their users always change their activity feed settings to remove system generated messages. They have to do this each time they log on since it doesn’t persist.
This Jira AWD-22913 does not specifically mention having the Activity Feed preference of collapsed or not collapsed, but would like to report this as another preference that needs to be saved.
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