Make it easier to configure the rules to support Match and Attach of new work entering the system Scenario: Existing Work is in a specific status and/or queue [rendezvous/hold] waiting for some response for some period of time – Hold with Expiration For new work Search Parameters for existing work For a BA/WT with Status and/or Queue(s) – could be include or exclude Global - blank (all Active) Match on LOBs at least one (and/or expression) Target Rule either Relate the Source(s) to Target break original relationship clear original lob fields used to match Relate the Source(s) and advance the Target Work to the “Next Step” (one or more reasons / status changes / steps ... View more

In the BPM 22.1 Processor Workspace User Guide page 39 Clone work items. #5 states (Optional) If the work item being cloned has a parent, you can select the Attach clone to existing parent check box.  I can't think of any scenarios where I would not want the cloned work item attached to the parent. At the very least, I would think it would be the exception instead of the rule.  I suggest defaulting the check box for Attach clone to existing parent to being checked so processors don't have to manually check that box.  ... View more

When a process is running in Control Room, you can have a look at the log to see if it's doing all the right things. Unfortunately, this log is currently only a snapshot at the time you open it. If you want to see the current state again, you have to open a new log, which again is only a snapshot. While I do appreciate you cannot have live updating logs all the time, this option would certainly be very nice to have for those problems that require to keep track of what the process is doing as it runs along. For that reason it would be very nice indeed to have access to an new log option that allows for live logging.  Happy coding! --------------- Paul Sweden ... View more

Currently when a user locks themselves out of Chorus they are presented with a canned message that states "Your user id has been locked due to multiple sign-on failures. Please contact your supervisor to reactivate it." Depending on how security is handled for a given client it is quite possible that "your supervisor" is not the correct person to contact to activate your id. For example for us you would need to contact the help desk. Making this message configurable would be clearer for end users and save time and frustration. ... View more

Sometimes we need to deprecate a component in Chorus Design Studio.  Other times to make administration tidy, we just need to rename a component.  I'd like to see the ability to rename existing Processes, Presentation Flows, Automation Services, UX Services, and Sampling Services. ... View more

When a change or update in user profile is made in Chorus (Work Place>User - workgroup) by a designated administrator, the update is not displayed/reflected in My Team in Analytics automatically/simultaneously. The update will only be displayed once the user logs into Chorus. It was confirmed with SS&C that it is working as designed.   This design needs to be improved to keep track of the changes with user profiles real time.  In the case where a user update has been made and the user is out for two weeks, the My Team will only get updated once this user logs into Chorus. Suggestion:  Any changes to user profile in Chorus (i.e. work group) should be reflected/displayed in My Team in Analytics automatically and doesn't need/require for the user to log into Chorus. As Analytics is a tool for data/info about Chorus activities, we expect it to provide accurate information (real time). ... View more

Please add subscription for support articles with email notification on changes to be able to follow/watch. The world is changing fast. Support articles need to be created early and modified often. Currently there seems to be no chance to get notified automatically on changes in support articles like "IMPORTANT NOTIFICATION - Security Vulnerabilities - SS&C Blue Prism Enterprise" at Support Center | Blue Prism Portal and "What are the known issues in Blue Prism Version 6.10 releases?" at Support Center | Blue Prism Portal. ... View more

Hi, I'm working on BluePrism 6.10.5. I'm wondering it you could reconsider my new idea of un/retiring schedules in Control Room. Today, we need to one by one un/retire schedules. In case we need to perform  this action of many schedules it is frustrating, especially, that the list is changing the view, after each action of un/retire (the list is going to the end of un/retire schedules. And we need to look for the schedules again. BR, Ewa ... View more

Need the ability to consolidate more than one attachment file that is received via email through the Chorus process design tool in order to create one source object file attached to the work item. This is the preferred method for Document Automation and Chorus BPM integration using the bridge, where one source is attached to the work and that one source is submitted to create a batch in DA ... View more

One my clients uses Drools and has a process that is updated daily. The ability to automate the upload, instead of uploading it manually, without having to go into the service is needed. Related epic AWD-52863. ... View more

Often when I troubleshoot presentation flows and automation services the I built in Chorus Design Workspace, I find the lack of a testing environment is a challenge.  I do not have the option to trace variable values, and place breakpoints in the code.   The best thing I can do at this point is print out variable values to the history Comments, but this is a challenge with complex data structures like tables and arrays. It would be great to be able to simply place a breakpoint on a specific step in a presentation flow and flag which variables or other session state data that I would like to trace.  When the presentation flow hits that breakpoint, the user is presented with a special breakpoint screen with all the session state data that is being traced.  Perhaps there is a specific flag the user sets when they deploy the process to indicate whether or not to ignore the breakpoints. Automation services being run outside of a presentation flow wouldn't be able to present a screen, but they could print out session state data to comments using the same configuration. I'd be happy to work on some mockups to elaborate on this idea if it is something we want to pursue. ... View more

Secure Message Center is another SS&C product that allows us to send sensitive information to customers either through their account portal access or as a single, secure link.  We are building Process workflows in Chorus so associates can send message to customers using a Restful Service API for Secure Message.  We would like to use Communications to generate those messages, and send that output message to this restful service API for Secure Message Center to deliver to the customer. Note, this Restful Service API is currently under development.  Today, we send secure messages through an email relay server.  This email relay solution is being replaced by the Restful Service API.  We want the enhancement to Communications to work with the upcoming Restful Service. This will probably require some direct collaboration with the Digital Investor team, that owns SMC to determine what format this message can be in to be passed to their API. ... View more

1.Multi tenant environment -  allow for search across multiple business area.  When servicing multiple clients users often  perform search across multiple business area (e.g  searching for order requests pertaining to specific advisor across multiple business areas) Enabling this functionality will reduce the number of searches user will need to perform to retrieve the information they are looking for. As a result the number of requests submitted to the database will be reduces as well, overall  resulting  in better performance  2.Search criteria on card -   Add scroll bar to search criteria section.  For search forms that have multiple rows of fields  user is unable to navigate to all fields that are on the form 3.FVD(field value domain) - Enhance functionality to allow FVD values to be displayed on search forms  for AWD fields  (e.g. Worktype, Status, Queue) 4. Search Resource access control  -  Enhance functionality  to mimic behavior in classic workspace and allow management of resources that are showed on list of searches for user In instances where search resource is used in design process , user will need to have access to the resource to perform the search in design , however the resource does not need to be listed on search card under available searches for the user to manually run on demand.  ... View more

We sometime miss the warning status in control room as we are unable to filter by it, it would be useful to be able to filter by this status ... View more

Some user pefer to not have the thumbnail pop-up everytime a new images comes up. It would be great to add an option under the User Preference to turn the Thumbnail off at the user level and keep the setting until it's change meaning not have it turn on the next time CV is open either on the next transaction or next day.  Using the shortcut of ALT + U is great but we also need to option to turn the option off by default and use the short cut when we need to see it.  ... View more

When editing the schedules in control room it would be nice to see the edit history similar to what we currently see in the studio tab for processes and objects, or the releases tab. Being able to quickly see when it was updated and who it was updated by would assist greatly when updating schedules if there are any issues. Attached is a mock up of the screen might look like with an edit history similar to the releases page. ... View more

I spoke to Brian Barr about this. Here is the basic idea Add a new stage type ‘Dynamic Action’ Enable Business Object and Action to receive an expression / data item We would like to create separate objects that share signatures: * method/action names * input parameters  * output parameters  They key here is I want to table drive configuration for selecting which object/method to call. UI Mochup Collection Example   This would allow me to build something that would look something like this The reality is I would put the collection in an xml file that I would read as part of start up into the collection. This would allow new VBO for each new implementation without changing the process.  To implement all that would needed is update configuration to point at new VBO. ... View more

The ability to remove the User Name and Password fields on the sign on dialog box  would force users to utilize "Sign on with SSO" button.  If a user needs to change/reset their password a link, that allows manual entry of User Name and Password, could be used.  ... View more

There is no limit to how much user or workflow (BA,WT,Status/Queue etc) that can be entered into Chorus which results in large databases.  Allow for an easy way to identify data no longer being used that could be triggered for deletion for long serving clients. ... View more