There is Start and Immediate/Requested Stop in the Control room in context menu of each running robot. I'd like to have an option to pause a robot in Control room.  This would be useful during testing where we could pause the robot and create different testing scenarios on the fly on virtual machine, like changing data in applications which robot is working with. ... View more

Dynamic Forms - Unable to invoke a presentation flow on click of a custom button on dynamic form I think this is more of a backlog item than an issue. We're trying to figure out if there's a way to invoke a different presentation flow on click of a custom button on dynamic form. Business Scenario: For example, we're trying to setup Pension for a customer and we do have different presentation flows which take care of each of the details capturing i.e., first presentation flow to capture Personal info, second presentation flow to capture Risk Details, third to capture Quote details and so on. Towards the end, we would like to show a summary of what all have been captured in the previous presentation flows (dynamic forms) and provide an Edit button at each section for the CSR to be able to go back to the relevant presentation flow for these specific section to be edited. Edit button, here would be a custom button and we would like to understand how this can be achieved using dynamic forms. Incident Number - INC0556959 Client - AI4 Process Ltd. Chorus Componenet - Dynamic Form Client Environment - Dev ... View more

We (and our Risk team) would like an audit trail to report on AWD process flow changes. We need to know who made an update, when, and what was changed. ... View more

Client is looking to replace Knowledge Enabler jobs with Automated Services using interoperability. They need the ability to assign work in those services as they can do currently with KE. This is a gap with interoperability.  ... View more

Issue - Nothing happens when clicked on a custom button (which triggers communications element within an automation service) on dynamic form at run time. No errors in Developer console as well. Attached the screenshot for reference. Description -  the server code for the Communications task has some limitations around being invoked outside of the context of a Presentation Flow, which is the case here when the Automation Service that contains the Communications task is being called from the Dynamic Form.  The communications task is designed to run from an automated service in a presentation flow, not to be called from a form. Hence creating an enhancement request to overcome the limitation.  We have tried it with Normal form and is working fine for it., but not for Dynamic form. Murali has created 2 models and tested it in the environment you are using i.e. 10.193.247.13- Comm Creation Dynamic Form Flow Comm Creation Normal Flow  Please have a look at those models. Please refer the screenshots for better understanding. Client - AI4 Process Ltd.  Client Env - Dev ... View more

1.Multi tenant environment -  allow for search across multiple business area.  When servicing multiple clients users often  perform search across multiple business area (e.g  searching for order requests pertaining to specific advisor across multiple business areas) Enabling this functionality will reduce the number of searches user will need to perform to retrieve the information they are looking for. As a result the number of requests submitted to the database will be reduces as well, overall  resulting  in better performance  2.Search criteria on card -   Add scroll bar to search criteria section.  For search forms that have multiple rows of fields  user is unable to navigate to all fields that are on the form 3.FVD(field value domain) - Enhance functionality to allow FVD values to be displayed on search forms  for AWD fields  (e.g. Worktype, Status, Queue) 4. Search Resource access control  -  Enhance functionality  to mimic behavior in classic workspace and allow management of resources that are showed on list of searches for user In instances where search resource is used in design process , user will need to have access to the resource to perform the search in design , however the resource does not need to be listed on search card under available searches for the user to manually run on demand.  ... View more

When editing the schedules in control room it would be nice to see the edit history similar to what we currently see in the studio tab for processes and objects, or the releases tab. Being able to quickly see when it was updated and who it was updated by would assist greatly when updating schedules if there are any issues. Attached is a mock up of the screen might look like with an edit history similar to the releases page. ... View more

In processor workspace, under Preferences > Attachments, which manages the opening of attachments, such as "When I open work items, automatically open all related attachments" . Enhancement request to add ability to manage the closing of attachments, such as "When I close work items, automatically close all related attachments"  ... View more

In CS0015953, Lincoln is requesting the following as an enhancement: Some of our users are receiving a Snowbound -1 error when they attempt to view images. SS&C instructed us to change the Java Max Heap size to 512m in the contentviewer.bat to prevent the issue. However, the bat file is specific to the user and gets overlaid frequently. Please update the Content Viewer to default the Java Max Heap size to 512m. ... View more

White building a test suite that will be used for validation and for regression testing , it will be useful after running this test suite to have a kind of code coverage (or Process stages coverage)  informations. This code coverage can provide us with statistics like: ·         % of items in the process we didn’t path through. (it will be a good coverage indicator) ·         A list of these Items so we can enrich our test and enhance our test coverage. ·         Number of times we passed in the same path or sequence, so we can optimize our test suite by reducing test without compromising quality. ·         Object and objects ’actions called during these tests. ·         Credentials not used, Queues not used, … ·         …. This code coverage will also help identifying in production what objects are no more used and which paths in the processes we never go through in production. ... View more

Currently the "Create Source" function offered by the Utility task in Design Studio only allows for a source to be created from a Content ID - so effectively can only be used in a Capture process where the Content ID is already known and the content is already present in the image store. For the main "Create Source" use case, where the *content* is already known, but the ID isn't, the "createObjects" operation on the AWD Processing Service SOAP web service must be used, so: The call goes out of the container and back in through the web server, creating a new execution thread in the process, rather than being a simple inline call from the Service Engine As a separate execution thread, that update is in a separate database transaction, so won't roll back if an error down the line in the current process triggers a transaction rollback ... View more

Create utiilty to enable import of an excel (*.csv) formatted spreadsheet from Processor workspace. UX screen will need to enable mapping of columns to Chorus BPM data fields with options to include/exclude column. Need to include a preview that states what will happen (i.e. 27 new UNIT - WRKT transactions will be created with the following data fields ACCT, SSNO, AMT, etc.) Each row will create new transaction (Case or Transaction) in Chorus BPM and they will execute the related process flow.  This utility will enable sunset of some RIP feeds and enable rapid ingestion of data into the system that is currently locked in Excel spreadsheets. ... View more

some findings on how task order is defined by BP can be found in my comment below In BP client Control tab, Schedules are ordered by their names and tasks according to their creation. Schedules can be arranged by structured names. The order of Tasks is defined by when they have been created that makes organizing Schedules unnecessary difficult over time. eg: Schedule: (numbers show the logical order) - Login (1.) - Process (2.) - Logout (3.) Now when adding a second process to be executed after the existing one it would look like: Schedule: - Login (1.) - Process (2.) - Logout (4.) - Process2 (3.) It would be better to order the Tasks by their names so order can be easily amended as needed by prefixes in their names. ... View more

Capture Creates a lot of value for creation of new PDDs and Digital workers, but how about the already delivered solution? Running a large-scale (now 5 Y old) CoE come with some documentational challenges. What if there was a "plugin" which was activated to create a PDD. Using a combination of the BP process logic and screenshots and magically created "PDD" like output. Which could be used to actually see what the robot is doing - all to avoid the problem of outdated PDD.  ... View more

Currently, when setting an LOB value in a process design create web service, a configuration is required to set the value to the max character length of the LOB field. If this is not done, and the value is longer than the max length defined for that LOB field, the service will fail. The design tool should be enhanced to automatically truncate the value to whatever the max length is for the LOB field, so this design configuration is not always required.    ... View more

Hello Team, I've feedback for BPU and PDF guides. There are many courses on BPU that just shows slides of the PDF guide (e.g. BPC courses) A course should be video material with dynamic components, voice-overs, graphics, and charts to explain the tool and concept easily. Just having PDF guides broken into chapters and having it as a course does not sound to me like a good idea.  If it is just a PDF/Slideshow for a user to read then he/she can simply read the PDF guide outside of BPU. We have many interactive video courses as well e.g Decipher Training, Blue Prism Foundation Training, etc. on BPU which are great. My point here is we should have a clear delineation between video courses and PDF guides and it should not be mixed up on BPU. All SCORM video courses should be on BPU. All the PDF guides are on a separate portal. ... View more

Clients want to run a lookup or report by selected LOB that will bring back results of all Classic or Dynamic Forms on portal that call for the selected dataname.  This would ultimately be a cross-reference utility, like what is being created for UX Builder.     When a change is being applied to an LOB dataname, clients don't always have visibility in what other processes are calling in Forms that use the same dataname.  This cross reference lookup would identify those forms, allowing the clients to see if they need to make changes on the forms.    I have attached a screenshot showing the xref table in UX Builder as an example. ... View more

We sometime miss the warning status in control room as we are unable to filter by it, it would be useful to be able to filter by this status ... View more

There is no limit to how much user or workflow (BA,WT,Status/Queue etc) that can be entered into Chorus which results in large databases.  Allow for an easy way to identify data no longer being used that could be triggered for deletion for long serving clients. ... View more