Client has several automated service models that have been deployed that are tied to Communications letters. They cannot delete the letters in Communications because it is tied to an automated service model. The automated service model is no longer being used but they cannot “undeploy” it or delete the automated service model which would allow them to delete the Communication letters. Clients need the ability to “undeploy” or delete an automated service model. Similar to a process model clients need the ability to ‘undeploy’ or delete and Automated Service Model. The obsolete service model prevents the client from deleting letters that are no longer needed in the Communications tool. The client no longer needs the letters and are not able to clean them up. If the service model is not being used, we do not need to keep it on the system. An end user could select the letter even though they are no longer valid and send an incorrect letter. It also slows down productivity by having to look through letters that are no longer needed. (CS0010287)
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Hi Team, I think we should be having the community version of the product as it will increase the interest of the new developers/students and also good to test the latest/existing features before directly moving for Upgrade. This feature is provided by most of the RPA tools and Blue Prism should also think about it.
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I'm currently working in BP 7.0. Although there is the option to save filtered views in the Control tab, the list of saved filters just piles up under Session Management on the left-hand side. There is no way to organize this list. I propose making a way to organize this list to the user's specifications. A drag and drop method would work, or even a basic sort on A-Z would be great. If an A-Z sort was implemented, then I could rename my filters to display in the order I want because they would automatically change order to show alphabetically. Right now the order is simply 'oldest to newest' and you can't rearrange the list of saved filters. This makes it difficult to find filters when you have a decent number saved that you have to skim through.
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In the CSV export generated from the control room for the queue content, we don't get any column that tells the state of the item and whether the item is in the Pending / Exception / Completed state. Of course, there are some workarounds to segregate items as per the state but the blue prism should be having a specific column for this in the CSV export. Also, this will give businesses a better clarity on queue content to understand Pending / Exception / Completed items and eliminate manual efforts in data manipulation.
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Status:
Not Planned
Submitted on
01-06-22
08:06 AM
Submitted by
Tejaskumar_Darji
on
01-06-22
08:06 AM
We should have an option to adjust logging for the process in the import window itself. So when the user imports the process it asks to keep the logging same or change it to Disable/Errors only etc. before finishing the Import. So let's say a user gave me a process with 100% logging and I can change logging for my machine to 0% logging by selecting the option during the import window itself and as result, I'll import the process into my machine with this new log setting.
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In BPv6.10 we have setup a multi-team-environment and access to certain folders is restricted; Sometimes users are getting an error message when trying to run a process in Control Room: "Failed to create session on [...] Cannot create session as user does not have execute permission on one or more of the processes dependencies". It would be very helpful to include in this error message which dependencies the user does not have permission for so that it can be fixed quickly.
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Currently (BP 6.9) when DB file size reaches its limit (or disk size or whatever might prevent writing new records) the BP environment might sill be up and running but new session logs are not created. We had the case when one of our DB was with size quota and when reaching the max size following happend:
release imports failed (with DB error message, which is fine and expected)
Scheduler kept running and executing processes
Sessions logs were not created
Audit logs were written (but probably because they still fit in existing free space)
In order to comply with IT security, internal audit and industry regulations, it is obligatory to have logs created in any case. Not being able to write logs should not be ignored by Blue Prism but users has to be notified. Possible options:
write the error to session log (in hope a single record would still fit in free space but as well very likely run into the same problem as the execution logs)
write an error in audit logs (might also run into no space issue but in our case it was still working. Bigger issue is the audit logs have to be actively monitored otherwise it will go unnoticed)
terminate the process and show it as terminated in Control (currently processes might still run or fail according to their logic and not because of DB issues)
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Probably terminating the execution is the most viable option before processes could run for days (in our case) without creating any logs.
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Status:
Not Planned
Submitted on
30-05-22
10:33 AM
Submitted by
Tejaskumar_Darji
on
30-05-22
10:33 AM
Users should be able to construct separate Queues in Decipher IDP and be able to send documents from one queue to the other (manually from the Decipher console as well as through the blue prism) based on certain circumstances and rules that can be specified in the queue configuration within Decipher.
For example, if the invoice amount exceeds $10,000, I want the document to be routed to a specified queue. As a result, organizations can allocate team members to the queue for human verification. In the current configuration, Decipher will mark this invoice as an exception putting an end to workflow. This item will now require manual work and cannot be automated.
Also, the blue prism can use these Queues to route documents from one queue to the other queue based on rule validations.
This type of queue-based system is critical for enterprise-scale OCR solutions, as it will allow enterprises to separate documents based on scenarios and assign unique human-in-the-loop roles to each Queue.
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Status:
Delivered
Submitted on
30-05-22
10:13 AM
Submitted by
Tejaskumar_Darji
on
30-05-22
10:13 AM
Essentially, users should be able to delete any useless and unreferenced data items/collections with a single click. This option can assist decrease the amount of code that is superfluous. In a large automation project, this could be a high-value component.
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Status:
Under Consideration
Submitted on
27-05-22
09:34 PM
Submitted by
nlrose
on
27-05-22
09:34 PM
Need the ability to identify the template assigned to the Composition and change the template within the Modify option on an existing letter as needed. Within the new Chorus Communication product when you add a Composition (letter) you are given the option to select the Template, this option is not available when you try to Modify the Composition. This option would be beneficial if the client chooses to change the font or layout of the Composition.
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Blueprism Interact Forms only supports the upload of one file per field. This will function most of the time if the user is required to only attach one or two files. However, if many supporting documents are required to be uploaded, current workaround is to request user to perform an extra step of archiving the files. As such, it will be good to have forms to be able to upload multiple files at one time, as what other form based solution can do.
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Status:
Delivered
Submitted on
25-05-22
08:41 AM
Submitted by
devneetmohanty07
on
25-05-22
08:41 AM
Hi Team, Currently, the Outlook VBO on Digital Exchange only seems to support individual user account mail boxes but does not seem to work on shared mailboxes. Can this feature be added as an enhancement since in past also this issue seems to have been raised multiple times on Community by other users
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The cards in Processor WS must be expanded each time you open a work item. As most work forms are longer than the current default card size, users must resize every single work item they open. Cards should open based upon the size of the form associated with the work so users don't have to manually expand them
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Currently the only way to access Doc Splitter is to use the Action Menu option. As it is often part of the flow within a process, it would be ideal to have the same feature available as a button on the form of a work item
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Client has a need to split a doc and create several separate docs from one doc, then create a specific work item for each of the new docs. Currently you must select the work type for each doc created. It would be nice to be able to designate the work type name to be created that would apply to all. For example, if a doc is split into ten new docs, and i want all ten to have a new work item created called INVOICE, I can select that work type once, and ten items are created, each with one of the ten source attached.
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SS&C Corporate Policy dictates that email accounts used by applications (such as Capture) must only be accessed by a Domain Service Account vs directly being accessed by the email account username and password. SS&C has asked the BPO to implement this with Capture by 2023.
The pursuit of this ask for SS&C is twofold:
One: It is more secure and provides a better audit policy to have a single service account that can access multiple mailboxes rather than multiple active domain accounts needed to support each account individually.
Two: As SS&C and more clients move to using Microsoft Exchange Online, the ability to have a single licensed user (the service account) able to access multiple mailboxes results in reduced costs for Office365/Exchange Online licensing fees.
Currently Capture does not support using a single account to access multiple mailboxes. The login and email address are 1:1. This enhancement requests is asking for a development change to Chorus Capture to allow a single login the ability to access multiple mailboxes.
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As searches can often contain a large result set, it would be very useful to be able to specify the order in which results are returned/displayed. Currently this defaults to ascending, but if the user wants to see more recent results, they would have to repeat the search using more restrictive search criteria. Ideally this would apply both to initial search results as well as within the object hierarchy.
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Status:
Under Consideration
Submitted on
23-05-22
02:40 PM
Submitted by
Brian_Hesse
on
23-05-22
02:40 PM
Focus on modernization of peripherals piece-meal (Fax, AFT) toward API calls
Hosting spends a lot of time on AFT, IR, Fax
Get rid of AFT server --> write directly to data store
Consolidate IR, CV, DocSplitter
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Remove the need for sessions and session replication and make the application server stateless.
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