The comment section in the comment bubble window is not able to be expanded when entering your comments, resulting in only being able to read a sliver of the notes you are typing. ... View more

Hi there, is it possible to implement in blue prism following point :  "missed" sessions appearing in the session list when a schedule is skipped. When a process runs for different reasons over the scheduled time , it would conflict with the next process. it would help in monitoring to see ,Even temporary, so that would be easier to reschedule them. thank you. Tim ... View more

Hi BP Team,  It came to our surprise after running our first process in Next Gen that there is no actual reporting functionality and/or ability to export data in some form of structured data. For example if I wanted a report using a data range of certain sessions run. Or if I wanted to export all of the queue items in order to see a holistic view of what was completed vs marked as an exception etc. How  would one achieve that today?  Thank you,  ... View more

Hi BP Team,  When looking at any process it would be nice to see some indication that a published process has dependencies pending review and need to be published/approved. It can be hard to remember every time you may need to publish new dependencies.  So almost like a warning signal, red icon beside the process or anything really that makes it clear to the user that you have a published process that have dependencies that need to published.  To go further if it could tell you what the dependencies are and publish them all at once would be cool.  Thank you,  ... View more

Hi BP Team, The ability to select and mark multiple queue items as exception. Not having this option was a bit of a surprise. What happens if you need to mark a huge volume of items? I had to already and it took long. The data provided to the queue was bad so I could not retry and didn't have much of an option.  There should be an option to make changes to multiple items on a page regardless of the status.  Having to do one at a time when you have a large volume items isn't practical.  The items also can't remain in a pending state because then the DW will pick them up.  Along with that, an option to empty a work queue would also be nice. Having to then select all delete multiple pages of data,  if ever needed, can also be unnecessarily tedious.  Thank you,  ... View more

Hello BP  Team,  When looking at the logs or navigating through pages, along with the Previous and Next page buttons there should have option to go to last page or skip to a certain page. I've had to skip through 40+ individual pages of log data. This is not the most user friendly.  At this point we' have already had examples of 500+ pages. How do we navigate through this and find what we need?  It's already an issue internally here that we cannot export any reporting from Next Gen. This has posed a challenge early on with our Next Gen experience.  Thank you,  ... View more

Currently, the individual user has to download the Excel spreadsheet, right click on the icon and select always open files of this type for HTML CV. We want the ability to have a resource that would open these documents automatically instead of setting this setting on individual pcs. Additionally, we do not want to download a copy of the spreadsheet, we just want to be open to view the source. ... View more

Recently Chorus was enhanced to add a user preference so that the Comments Card shows the comments based on the Show drop down option within the card. This user preference does not apply to the comments preview window that appears when holding the mouse over the comment bubble on a work item. The preview window only shows user comments. This becomes confusing for end users because they believe that they had selected to view all comments and then do not understand why the preview is missing some, or in some cases many, of the comments.   ... View more

I believe that creating schedules with multiple servers, where they are executed based on priority, would be an excellent option. For example: I have the BP_2025 robot and the servers: vm01, vm02, vm03, with priority given to vm02. When creating the schedule, I will choose the priority of server availability. If vm02 is occupied, the robot will be sent to vm01. If there is more than one robot with priority for the same server, there should be a field or an ID to determine which execution will be sent. This would make server management much more flexible and drastically reduce costs in cloud environments. Additionally, it would further reduce the incidence of schedules not starting. #ControlRoom ... View more

Hi Team, Recently we came across a typical scenario where we found some unrealistic numbers in MI utilization Daily /monthly table. Surprisingly this is a known issue and we are having below articles to address it. Why does the utilization of a runtime resource exceed a maximum of 100%? : However, I found below point need to be considered for further enhancement. > There should be a unique combination of process and resource ID in  Shadow table . There should not be duplicate session with no -end time to previous one.  if so, then its obvious that there is a problematic session which will lead to additional secs logged to the tables. This query helps to identify problematic instances.   SELECT MI1.* FROM [dbo].[BPMIUtilisationShadow] AS MI1 WHERE MI1.enddatetime IS NULL   AND EXISTS (     SELECT 1     FROM [dbo].[BPMIUtilisationShadow] AS MI2     WHERE MI1.resourceid = MI2.resourceid       AND MI1.processid = MI2.processid       AND MI1.sessionid <> MI2.sessionid       AND MI1.startdatetime < MI2.startdatetime       AND MI2.enddatetime IS NOT NULL   ); ASK:-  Could you please modify the select query to an update query and add it to utilization stored procedure with parameters like  Use feature - Yes/No if yes , Then what is the action:-  Delete - Delete problematic sessions Update- Update problematic sessions with a standard endtime (Ex:- add 15 mins to start time) This should be amended before running utilization Daily & Monthly stored Procedures. happy to support and clarify further queries.  Appreciate your time to consider and FastTrack.  ... View more

A significant number of documents sent for quality review are failed for due to issues with values configured in the Packaging Details task.  As of now we are unaware of any way to edit any of those values after the document is released to quality review.  This causes the user to rewrite the entire document.  We would like a way to edit those values when making corrections to an existing document. ... View more

During creation of Case in Case Management, the user will enter a Case Name but it is not currently available for reports or to pass to our forms in an AWD LOB field. In Case Management Case Name is captured. AWD LOB field available for Case Name for visibility on forms and reporting. Here is the issue that the clients have reported..  If they enter the Case Name in Case Management, why can’t this information be passed to our AWD forms as an LOB field. I looked through the services but wasn’t able to identify if that would be do-able or not currently.  Currently our A&G clients are on AWD 20.3 so want to see if it is currently do-able in later Chorus version. If we were able to retrieve the Case Name from Case Management and capture in an LOB then we could auto-fill.  I see that the Case/Task search (LKCMSRCH) is finding my case name so seems like there should be a way to find and use to update an AWD LOB field. ... View more

While working on a process and object, when a user puts any new item onto a page, the stage font and size always is set to be Segoe UI with 10 pts. Typically, to change this you could select all and set a new font and size. What would be GREAT is to be able to set this default font and size somewhere in studio settings so that you would not have to constantly set it within a process or object when working. ... View more

During a recent Next Gen workshop exercise, prospective Next Gen customers indicated that they would like to see Processes displayed in descending order (versus ascending order) when displayed in Control Center.  Note:  developers stated that they might have multiple versions of a Process being displayed and they indicated that they did not want to have to scroll down to see their most recent version of changes. ... View more

Currently in Interact version 4.7 , When we raise/submit a submission from interact API, Rules set to fields are not getting triggered while this feature is working from Interact UI.   ... View more

It would be good to have the option to check/uncheck a selection of processes or objects being imported through a release. For example a change went into production recently which had a bug in it but a backup of the process wasnt taken from production before the new one went in causing an issue in rolling back the change. As a rule we take a full production back up at the end of every week so we could import this release but as it includes EVERYTHING it meant a good bit of time during the import where we had to select whether the process/object was to be imported or not imported, since we only needed one process imported it was a real hassle. If we had a check box to select/unselect all we could select only the ones we need to import without having to go through the drop down selection for each process and object. ... View more

In Blue Prism, this functionality would be implemented as an action within a business object that allows jobs to "release" their digital worker licenses when a higher-priority job is pending. Essentially, the action would enable the job to place itself back into the queue, allowing more urgent tasks to be processed without disruption. Having transitioned from UiPath to Blue Prism, I’m bringing a feature I previously custom-built in UiPath, which I found to be immensely beneficial. In our previous framework, we had a system where low-priority jobs could run throughout the day, but if a higher-priority task emerged and required a license, the lower-priority job would temporarily give up its license and return to the queue.  The code would do this checking every time a new queue item was picked up. This behavior was seamlessly integrated into our framework, allowing our processes to communicate dynamically with the control room. The ability to manage this flow, where jobs could intelligently pause for higher-priority tasks, ensured better resource allocation and process efficiency without needing manual intervention. This feature enhanced our automation framework by offering flexibility in job scheduling.  ... View more

Each version of Blue Prism should display tooltips and highlight new features when installed for the first time. This is a common practice in many tools, as not all users will thoroughly read the release notes or actively explore every new feature. It is the responsibility of the product developers to incorporate such tooltips within the software to ensure users are informed and encouraged to try out the new features. ... View more

Hi,   Please provide more useful options in Decipher IDP Misc Parameters., for example: 1. If I don't want to read a header/footer in a pdf file, an option should be available where i can select On or Off for decipher to not capture the info.  2. if I have a table with 4 columns and I only want to read column 1 and column 3 then should have option of which I can set the columns which Decipher shouldn't identify the regions.  3. Provide proper examples with description for all the available options (Format Expression, formulas etc.,) ... View more