From the Processor tab, the BA WT Status search is part of base functionality.  Currently, the results are not displaying consistently.  Usually the oldest work item is displayed first, but not always.  The problem for my Users is that older work items should be worked first.  When some older items are found lower on the list it may impact SLA.  I created a ticket and was informed the search results are displaying as designed with no order by.  My request is to add a sort option on the results page for ascending or descending in base searches.   May be used for sorting dates, policy #, etc. ... View more

We want to secure access to our Blue Prism by requiring MFA for users. We have users in our system that have access to sensitive data. If hacker get access to our user and password, they can log in to Blue Prism and access these users and their password. We would like to prevent this by requiring MFA logon to Blue Prism. ... View more

Provide for the ability to record text and images in a single place (e.g. worksheet) to record the information used in the human thought process in arriving at a decision e.g. Claims assessment.  The following are the key requirements: The ‘worksheet’ must be able to include text and images e.g. a screen capture of a section of a document. Note that most documents are many pages long so its essential that key parts can be extracted and included in this worksheet The ‘worksheet’ is a living a document but must have the ability to lock down previously captured sections of text and images at key stages e.g. when they decide to contact the client. The ‘worksheet’ should automatically record the person, the time and date each update is made and present the information in chronological order The ‘worksheet’ should be laid out in sections e.g. a template with sections for specific text and images. The ‘worksheet’ and sections of the 'worksheet' must be access controlled.   ... View more

We are on Chorus version 21.2.4.7 With this version of Processor, we are noticing that children of a case are ordered by the date the child is associated to the case, with the oldest children at the top. As a result of this single order (on date), various types of children -- Transactions, Tasks, and Paperclips -- are scattered throughout the list of child objects to the case. Our users would love to see Transactions grouped together (sorted by date), Tasks grouped together (sorted by date), and Paperclips groups together (also sorted by date).  This would allow users who are looking for a specific TYPE of child to be more easily find it. As a further improvement, it would be nice if an option was added to the User Preferences page that would allow the user to determine which of these groups (Transactions, Tasks, Paperclips) were at the top, middle, and bottom of the groups. ... View more

The request would be to add screenshot (full-screen and within a specific pixel range) to one of the existing Core Functionality VBOs.  It seems to me that it could fit in either the Utility - Environments (where you can obtain the screen resolution), or in the Utility - General. We, as I think it true of most customers, have a custom object that covers this, but it seems like a fairly basic action.  I would love to be able to get rid of one more custom object. Thanks, Red ... View more

We are currently able to view exception screen capture using the "Show latest screen capture" feature from the control room. However, when we are unable to view the capture right when it occurred, the screen capture is usually overwritten by the next process that runs on that resource if another exception occurs. As a result of this, we lose the previous screen capture. It would be really helpful to have the previously captured screenshots saved to a path, where we can reference them. ... View more

It has been highlighted by the UK GIDS surrounds Identity Access Management (IAM) team that the current Chorus REST API stack does not facilitate for user maintenance as provided in the SOAP WorkPlaceService. UK GIDS need all operations such create, amend, update and user. Provide roles or privileges. A further key element is Communication user access which is only available in front end. With modern IAM tools such as Service Now or SMART, GIDs it needs an API function.   ... View more

Within Chorus BPM Designer, Timers functionality/configuration, allow for designers to utilize a date (and or date/time) value to set the timer expiry. Currently allows for setting the duration integer (number of days, hours, or minutes only) via literal date/time or variable data source. Ability to set an actual date/time within the designer would be of huge lift for BPM design.   ... View more

Now a days data extraction from a web page or web table is very easy by all other RPA tools. It is available separately in all the tools. I have raised it earlier as well to add similar kind of feature in BP. Now the way BP is extracting data from web page or web table, it's very very difficult. As I see there are lot of feature being added in recent version, please consider this one. Data scrapping is a missing feature in Blue Prism.   Blue Prism Enterprise v7  ... View more

Hello, Note: Sorry for duplicate idea. I maybe already posted this idea when we were using 6.4 and read similar ideas posted by other users. Unfortunately I could not find a list of my own ideas to post an update, so I had to create a new idea. Now particularly for BPE v7 as this flaw still exists. In the Manage Access Rights screen in Studio that is used to grant folder level permissions to user roles, it would be great to have the option to sort the list of user roles or have the list sorted by default. Since there are no templates that can be defined once and applied whenever a new user role is created, we have to manually click all required check boxes (every permission for every role and then every permission for every role for every folder). This cumbersome manual activity is complicated by a list of user roles in Manage Access Rights that is randomly ordered.   ... View more

Add a user preferences section to allow user to customize the case data that appears as the title of the Comments bubble page.  The comments bubble page currently uses 3 pieces of case data, but it would be helpful for users to have an option in their preferences to swap these out for different case data values. ... View more

The comment section in the comment bubble window is not able to be expanded when entering your comments, resulting in only being able to read a sliver of the notes you are typing. ... View more

Hi there, is it possible to implement in blue prism following point :  "missed" sessions appearing in the session list when a schedule is skipped. When a process runs for different reasons over the scheduled time , it would conflict with the next process. it would help in monitoring to see ,Even temporary, so that would be easier to reschedule them. thank you. Tim ... View more

Hi BP Team,  It came to our surprise after running our first process in Next Gen that there is no actual reporting functionality and/or ability to export data in some form of structured data. For example if I wanted a report using a data range of certain sessions run. Or if I wanted to export all of the queue items in order to see a holistic view of what was completed vs marked as an exception etc. How  would one achieve that today?  Thank you,  ... View more

Hi BP Team,  When looking at any process it would be nice to see some indication that a published process has dependencies pending review and need to be published/approved. It can be hard to remember every time you may need to publish new dependencies.  So almost like a warning signal, red icon beside the process or anything really that makes it clear to the user that you have a published process that have dependencies that need to published.  To go further if it could tell you what the dependencies are and publish them all at once would be cool.  Thank you,  ... View more

Hi BP Team, The ability to select and mark multiple queue items as exception. Not having this option was a bit of a surprise. What happens if you need to mark a huge volume of items? I had to already and it took long. The data provided to the queue was bad so I could not retry and didn't have much of an option.  There should be an option to make changes to multiple items on a page regardless of the status.  Having to do one at a time when you have a large volume items isn't practical.  The items also can't remain in a pending state because then the DW will pick them up.  Along with that, an option to empty a work queue would also be nice. Having to then select all delete multiple pages of data,  if ever needed, can also be unnecessarily tedious.  Thank you,  ... View more

Hello BP  Team,  When looking at the logs or navigating through pages, along with the Previous and Next page buttons there should have option to go to last page or skip to a certain page. I've had to skip through 40+ individual pages of log data. This is not the most user friendly.  At this point we' have already had examples of 500+ pages. How do we navigate through this and find what we need?  It's already an issue internally here that we cannot export any reporting from Next Gen. This has posed a challenge early on with our Next Gen experience.  Thank you,  ... View more

Currently, the individual user has to download the Excel spreadsheet, right click on the icon and select always open files of this type for HTML CV. We want the ability to have a resource that would open these documents automatically instead of setting this setting on individual pcs. Additionally, we do not want to download a copy of the spreadsheet, we just want to be open to view the source. ... View more

Recently Chorus was enhanced to add a user preference so that the Comments Card shows the comments based on the Show drop down option within the card. This user preference does not apply to the comments preview window that appears when holding the mouse over the comment bubble on a work item. The preview window only shows user comments. This becomes confusing for end users because they believe that they had selected to view all comments and then do not understand why the preview is missing some, or in some cases many, of the comments.   ... View more