Can you can include other Asian language, particularly Thai ... View more

Currently there is no possibility to use Microsoft Edge with Office 365 environment MS Teams. Although a separate application, behaves similarly to a web browser because its framework is built on the Chromium engine, which tightly integrates with Edge. Due to this integration, BP-D blocks interaction with Teams to prevent interference, as Teams uses several web-based functions. The ideas is to allow using the whole Microsoft environment during the Desktop process running. ... View more

As suggested by the client, they are looking for an extended feature that allows users to select multiple sources under one work to create relationships with other work. This feature can significantly enhance their daily operations because the business requires multiple work to be shared with the same source. ... View more

How can we change the setting for encryption of Email username and password? Currently when our app is connecting to email exchange server for emails it is connecting in plain text(username, password), that is in the logs of email exchange server have the id and passwords for our email boxes in plain text. We are not sending them in encrypted manner. Our application sends the username and password to exchange server with plain-text, readable format. So, is this something that we can configure from AWD console? The solution last time vendor provide for tls1.2, adding runtime parameters does not seem to handle this case. We might need a different solution or guidance to fix this issue. The Support told us that Chorus development reviewed this issue and said there isn't a setting that drives encryption for email username and password. The functionality currently does not exist. To add the functionality is considered an enhancement.  ... View more

We have discovered if a user-initiated Chorus work object search is taking some time to return results, the user might again select the Search button resulting in further lookup request being initiated.  Because multiple long-running lookups can then eat up a lot of system resources it has resulted in wider performance/stability issues for other users, impacting the business and reputation of the system.  Although a spinning wheel is displayed the Search button control does not get disabled upon being selected, which would stop this issue from arising.  Please could this be considered for a future enhancement request?  Many thanks. (See INC1402966 for additional context.) ... View more

We believe an upgrade to allow Admin/Design Users to define a Web location for Retrieving Correspondence Enclosures would be extremely helpful. #design #Communications #enclosure ... View more

Specifically we have had requests from users to be able to sort by "Queue" and according to the documentation and support, this is not possible on our end. They mentioned it is possible though by updating a sproc. So it would be nice to get some more options in the Sort By selection or get the ability to select what options we want to have in there. ... View more

  Character limitation affects the in the below 3 ways: 1) client reference field - Client's reference field is longer than the 75 char 2) Unable to upload a document when it's filename is >75 char. 3) When the email subject line exceeded 99 characters, Chorus stops responding.   Request you to remove this limitation. ... View more

When we are generating a letter, it is required to close all the already opened word document on the laptop, this causes major issue as the users refer to multiple word documents at the same time as generating letter.   Request that working on Chorus, does not require closing of all the word documents.  ... View more

Can we spotlight, tag or favorite a document we want to see at the top of the list?   Every time user opens a case to review a particular document, e.g. Worksheet or Payment Summary, they have to go through many non-relevant documents. Request to provide a way to bookmark a few documents on the case, which is visible to all the other users as well.     ... View more

Email Capture should create a single MSG or EML source for an attached email with file attachments within a received email.  Email Capture currently creates an email body source for an attached email.  An attachment source is then created for each attachment within the attached email.  As an example, for an email with 2 attachments; one attached email which has an attached Word file and one PDF attachment, 2 email body sources, 1 Word source and 1 PDF source will be created (total of 4) instead of 1 email body source, 1 MSG or EML source and 1 PDF source (total of 3), i.e. see diagrams below.  Under the current design, EQM users are not able to identify the relationships between the email body sources and the attachment sources and have to go back to Outlook to process such emails which means all the compliance control and reporting functions supported by EQM will be removed for those cases. Email received by Capture   Work created by Capture   Work created by Capture with enhancement     ... View more

Our users would like to have displayed the number of items in the queue on the minimized card in Chorus Processor Workspace.    ... View more

Currently, the model name of the created process, presentation flow, automation service can not be changed. The more customers use Chorus, the more inconvenient and confusing it becomes by not being able to change the name. Could you make it possible to change the name? ... View more

Currently the communication function in Chorus can Not detect an e-mail send error. therefore, we can Not execute appropriate follow-on processes depending on the send status using the communication. It seems Send mail function has this ability but Communication is much easier to use and we'd like to have the same ability in the communication, too. We'd appreciate if you make an enhancement in the communication, soon. ... View more

My client (on 23.x) having the following suggestion on the new Process workspace. For the child Sources under the parent Work, suggest to have a new drop down function (action menu on the Work object) to allow user to download all (selectable) child Sources in one go.   Now need to go to HTML CV to save as one by one.   ... View more

Currently the enhanced app modeler allows for users to save attribute sets per spy mode so that custom best practices for resilient attribute selections are easier to follow and faster to spy. These saved attribute sets only apply to the user and cannot be saved for the environment itself to enforce best practices across all developers. Adding a feature to save attributes for that spy mode across the environment would allow users to apply changes broadly and enforce best practices. ... View more

Next Gen Documentation there is no facility to save PDF guide. Also one of the major issues is that no screenshots or snippets are provided in the online documentation, making it very hard to understand the concepts.   ... View more

We have identified a potential risk in the EQM emailing capability which we’d like to mitigate by requesting an enhancement. With regards to emails being sent out via Chorus in the Non-Prod environments during testing, if the user incorrectly provides actual production data (e.g. a client’s email address) there is no system level fail-safe to prevent test case emails from being sent out unintentionally to these parties. We've been advised that it is possible at a process level, but we would prefer this to be configured at an environment level instead as a over-arching fail-safe. We’d therefore like to request that a new field be introduced (possibly in the AWD Configuration Console where the mailboxes are captured). This field would allow us to capture, at a system/environment level, an override email address(es) that will always be used when sending emails, instead of the ones provided in the Chorus work items. Field: Override Email Address Format: semi-colon delimited text values of the email addresses which should always be used when sending emails for that mailbox (e.g override1@email.com;override2@anotheremail.com). in the Production environment, either the field would be left blank, or alternatively you could provide an explicit checkbox to indicate if it should be used or not. ... View more

Hi, We have been rolling our Chorus users to the New Processor Workspace (from Classic and Legacy) and the Screen Image Capture (SIC) feature garnered some excitement, but there was some disappointment that it didn't also include the feature to actually perform the Screen Image Capture itself (unless we've missed something)?  Users therefore have to use the Windows "Snipping Tool" or "Snip & Sketch" and perform that step in those applications and then paste the result in the SIC, making it more effort. It would be amazing if there could be a button directly inside the SIC that provides the same ability.  I'm sure users would find this feature much more intuitive and simpler. Thanks for listening.  Chorus BPM  ... View more